Understand what personal information CoolKeychain collects, why it is used, when it is shared and how to request access or correction.
Information collected
This can include contact and delivery details, account information, order history, personalization text, uploaded artwork, support messages and basic technical information produced when the site is used.
How it is used
Information is used to process payment, create the ordered design, manufacture and deliver the item, prevent fraud, provide customer service and meet legal or accounting obligations.
Service providers
Relevant information can be shared with payment processors, hosting providers, email services, production partners and delivery carriers only where needed to operate the store or fulfil an order.
Cookies
Essential cookies keep the cart, currency, checkout and account working. Optional analytics or marketing tools, when enabled, should be controlled through the site’s consent choices.
Retention and security
Records are kept only as long as reasonably needed for orders, support, fraud prevention and legal obligations. No internet service can promise absolute security, but access should be limited to legitimate operational needs.
Your choices
You may ask for access, correction or deletion where applicable. Some transaction records may need to be retained for legal, tax, dispute or fraud-prevention reasons. Use the contact page to make a privacy request.