Read CoolKeychain’s accessibility approach, supported browsing features and how to report a barrier while shopping or managing an order.
What we support
The site is designed with semantic headings, labeled controls, keyboard access, visible focus, alternative text, scalable layouts and contrast intended to meet WCAG AA foundations.
Motion and display
Where supported by the browser, reduced-motion preferences limit non-essential animation. Text can be zoomed and layouts adapt to mobile screens without requiring a separate mobile site.
Known limitations
Some third-party payment, carrier or embedded services may not match every part of the storefront experience. We continue to review important customer journeys as the site changes.
Request assistance
If a barrier prevents you from selecting a product, completing checkout or reading order information, contact us. Describe the page, device, browser and task, and we will provide the information or a practical alternative.
Feedback
Accessibility feedback is treated as product feedback. Reports are reviewed so the underlying interface can be corrected rather than relying only on one-time assistance.